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Free U.S shipping on orders over $50+

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at or submit an online return & exchange request. If your return is accepted, and your address is within the United States, we’ll send you a free return shipping label, as well as for instructions on how and where to send your package. We do not offer free return shipping to customers located outside of the United States. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

free shipping

free shipping

We proudly offer free U.S. shipping on all orders over $50 and free international shipping on all orders over $100. For international orders, we collect duties and taxes for most countries at checkout to avoid any unexpected charges.

free returns

free returns

If you decide to change your mind about one of our products, we offer free returns on all U.S. orders.

durability guarantee

durability guarantee

Lead Out! believes in making high-quality products that you can absolutely trust. For that reason, all of our bags have a lifetime guarantee, and we're happy to offer 30% off crash replacement on all of our clothing.

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© Lead Out Gear, 2023